The new normal at Ringlands Optics during the Covid 19 pandemic

Covid 19 Update : 2nd National Lockdown

 

To my valued customers and friends:

 

Following the announcement by the Government of a 2nd NATIONAL LOCKDOWN, Ringlands Optics will remain open, to provide a “needs based” and emergency service for my customers. This will involve limiting face-to-face appointments as much as is practical.

Please call if you need any advice or clarification or to book a face-to-face appointment, or as always, just to have a chat.

In the meantime, stay safe and I will update you as soon as there is confirmation regarding the end date of the lockdown.

Latest update: 11/11/2020

PREPARING FOR YOUR APPOINTMENT

 

A risk assessment has been undertaken and is available to view on request.

The consulting room has been deep cleaned and will be at the end of each day.

 

All contact surfaces, stock and equipment are cleaned and sanitised between customer visits.

 

Please follow the Covid instructions contained in your appointment confirmation email.

 

ARRIVING FOR YOUR APPOINTMENT

 

Where at all possible please do not bring coats, jackets or handbags into the house.

 

 

DURING YOUR APPOINTMENT

 

Your temperature will be taken using a non-contact forehead thermometer on arrival.

 

I will be wearing full PPE, including apron, mask and face visor because I need to work within 1m of you.

 

Where possible, I would prefer my customers to wear a face-covering and am happy to provide one.

 

I will ask that you use hand sanitiser on entering the house.

 

Any glasses frames tried on will be cleaned and then sanitised using Ozone.

 

Due to the added cost of equipment and extra time involved in delivering services, I regret that for the time being, I will be charging a £5 fee for each initial customer consultation.

 

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Ringlands Optics ... Debra Watts ... t: 01264 333 092 ... e: ringlandsoptics@live.co.uk

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