The new normal at Ringlands Optics during the Covid 19 pandemic

At Ringlands Optics I am committed to providing a safe and comfortable environment for my customers and therefore have set out below the measures that will be in place from 4th August 2020 to ensure safety and confidence during your visit.

 

I will be keeping up-to-date with Government and Professional

body advice as the restrictions relax and will alter practices

accordingly.

PREPARING FOR YOUR APPOINTMENT

 

A risk assessment has been undertaken and is available to view on request.

The consulting room has been deep cleaned and will be at the end of each day.

 

All contact surfaces, stock and equipment are cleaned and sanitised between customer visits.

 

I will call at least 24 hours before your appointment to complete a health questionnaire with you.

 

ARRIVING FOR YOUR APPOINTMENT

 

Please wait in your car to be collected for your appointment.

Where at all possible please do not bring coats, jackets or handbags into the house.

 

 

DURING YOUR APPOINTMENT

 

Your temperature will be taken using a non-contact forehead thermometer on arrival.

 

I will be wearing full PPE, including apron, mask and face visor because I need to work within 1m of you.

 

Where possible, I would prefer my customers to wear a face-covering and am happy to provide one.

 

I will ask that you use hand sanitiser on entering the house.

 

Any glasses frames tried on will be cleaned and then sanitised using Ozone.

 

As you can imagine this is a time consuming process and therefore I would ask that you try on as few styles as possible.

 

Due to the added cost of equipment and extra time involved in delivering services, I regret that for the time being, I will be charging a £5 fee for each initial customer consultation.

 

I look forward to welcoming you all back to Ringlands Optics and would like to thank you for your loyalty with a voucher for 50% discount on any Sunglasses frames or Spectacle frames stocked at Ringlands Optics, purchased between 4th August 2020 and 30th September 2020. Just mention the offer at your next appointment.

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Ringlands Optics ... Debra Watts ... t: 01264 333 092 ... e: ringlandsoptics@live.co.uk

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